Exhart, a garden decor company serving the largest US big box and home improvement retailers, had experienced continuing growth for years. With that growth, their supply chain management process couldn’t keep up.
The Operations team managing the supply chain process felt the day-by-day frustration of not having a supply chain management platform.
The teams managing this level of detail found that email communication was too unstructured and difficult to organize clearly against each order, share with other teams efficiently, and worst of all, to find the right information when needed. That’s why Exhart, decided to select TradeDash as their new supply chain management platform.
The Exhart Operations team was the lead member in the implementation of TradeDash. In the deployment process, TradeDash delivered on its capabilities with the simple-to-use, yet sophisticated Order Dashboard where Exhart tracks and organizes all the information for:
With each new order, TradeDash project templates are used which automatically create required tasks needed to complete the order and organize multiple types of information.
This automated workflow and organization allowed the team to focus on strategic decision-making instead of manual processes and correcting errors.
With TradeDash implemented, the VP of Operations noticed her team was happier and more organized.
The Purchasing Manager explained that TradeDash was similar to having a personal assistant, helping her focus on the success of the entire order fulfillment process instead of getting bogged down in manual steps that TradeDash now tracks for her automatically.
Exhart analyzed the number of emails eliminated after using TradeDash for a year — they found that 1,400 emails were eliminated.
Hear from Exhart’s CEO/CFO on implementing TradeDash
With TradeDash, the VP of Operations can easily track all orders and identify potential issues. It is simple to identify date slippages, communication problems, and create accountability throughout the order process. When internal or external unforeseen issues arise, the VP of Operations now uses TradeDash to update information and task deadlines. This keeps working Gantt charts current and provides the ability to model risks and timelines.
Using TradeDash, the VP of Operations now trusts that all order information is accurate, current, and complete. The most important information is prioritized in the dashboard making it simple for the VP of Operations to track order status.
The most important information surfaces to the top, instead of having to check everything constantly.
TradeDash is a modern supply chain platform that automates workflows, communications, and provides a single source of truth for your supply chain operations.
Eliminate email overload, hunting for spreadsheet versions, and frustration while you gain complete operational visibility, customer satisfaction, and improved margins.
